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Shipping Policy

Effective Date: 1 April 2025

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1. Order Processing

  • Orders are processed within 7-10 working days from the date of purchase (excluding weekends).

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Costs

  • We offer standard and expedited shipping options.

  • Shipping costs vary based on location and order size.

  • Customers will receive tracking information once their order has been dispatched.

3. Delivery Times

  • Estimated delivery times depend on the destination and chosen shipping method.

  • Delays may occur due to external factors such as customs processing or courier issues.

  • During high-demand sales, deliveries may take an extra 7-14 working days due to increased order volumes.

4. International Shipping

  • We ship to select international destinations.

  • Customers are responsible for any customs fees or import duties.

5. Lost or Delayed Shipments

  • Fate Apparel is not liable for shipments lost or delayed by the courier.

  • If your package has not arrived within the estimated timeframe, please contact the shipping provider or our support team.

6. Address Accuracy

  • Customers are responsible for providing an accurate shipping address.

  • We are not responsible for packages delivered to incorrect addresses due to customer errors.

7. Contact Us
For any shipping-related inquiries, please contact us at:
Email: fate.official1@outlook.com
Phone: +27 676679344
Address: Johannesburg, South Africa

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